How do I reach out to Equilibria for help? [Contact Us]Updated 7 days ago
At Equilibria, we are dedicated to supporting your journey at every step.
Whether you need assistance with your account, an order, or dosage guidance and product support, our Member Experience team is here to help. Below are the best ways to contact us -
For General Inquiries:
📝 Fill out the contact form
📧 Email: [email protected]
For Account, Order, and Shipment Support:
📅 Business Hours: Monday–Thursday: 9 AM – 4 PM CST | Friday: 9 AM – 1 PM CST
📞 Call: +1 (708) 252-3372 – Leave us a voicemail*
📝 Fill out the contact form
For Dosage Support:
📅 Business Hours: Monday–Thursday: 9 AM – 5 PM CST
📞Schedule a 1:1 phone call with a Dosage Specialist
💬 Text us: +1 (708) 566-6152
📧 Email [email protected]
Learn more about Equilibria's 1:1 Dosage Support here
Thank you for your patience as we return your inquiry. We strive to respond to members as soon as possible - to ensure our replies reach you, please add [email protected] to your contacts.
*If you leave a voicemail, having the information below is necessary for our team to help you as quickly and efficiently as possible.
Please include:
- Full Name
- Email Address
- Order Number (if applicable)
- What we can help you with
- Vendor solicitation calls will not be returned.