Why haven't I received a shipment notification?Updated 6 days ago
Certain email providers can be very strict about what they pass through to your Inbox. We do recommend saving the following email address to your email address book to make sure the email is delivered. [email protected]
It can take orders up to 48 hours to process at our fulfillment center, but if your order was placed outside of that timeframe, please contact our Member Support team via email at [email protected].
To see the status of your order, log into your Equilibria account using the link below and click on the order in question under your order history.