We want every member to have a seamless experience with Equilibria. Please contact our Member Support team via our contact form or by emailing [email protected] and we will strive to make it right.
Certain email providers can be very strict about what they pass through to your Inbox. We do recommend saving the following email address to your email address book to make sure the email is delivered. [email protected]. It can take orders up t
Our fulfillment center moves very quickly and, after an order has been placed, it is unlikely that we will be able to remove items from an order, but we will be glad to try!. For order product changes:. For address changes:. For either of the above,
We collect sales tax in states required by law.