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Shipping

What are my shipping options?

Our shipping boxes are black with white text and the outside design features our company name, goddess logo, and our website. Due to our orders all routing through a fulfillment center, we are unable to change our fulfillment process for orders to be

What is your Return Policy?

EQ Promise:. At Equilibria, we are committed to your wellness routine! If you’re using our products as directed and aren’t seeing the expected results, we’ll keep working with you to make it right. That’s our promise to you. Returns and Refunds:. Cur

Tracking shows that my order is being “returned to sender.”

In the event that this happens, please reach out to our Member Support team with the shipping address you had intended this order to ship to. You can contact our Member Support team via our contact form or by emailing [email protected].

Tracking shows that my order was marked as “Delivered”, but I have not received it yet.

The free shipping service that we provide quotes delivery within 5-10 days. We have great admiration for all shipping providers and delivery people. We have seen some interesting things happen with tracking and have a few reported cases where a parce

Where do you ship?

Current law only allows CBD products to be shipped within United States, territories and military bases. We do not ship internationally.Our fulfillment provider utilizes technology to provide quick and efficient shipping to our members optimized thro