Everything you need to know about getting connected with Equilibria 1-on-1 Support. A guide for new or curious members. At Equilibria, every purchase comes with access to our Member Education team made up of Certified Wellness Coaches—trained educato

Everything you need to know about getting connected with Equilibria 1-on-1 Support. A guide for new or curious members At Equilibria, every purchase comes with access to our Member Education team made up of&#xA0;Certified Wellness Coaches&#x2014;trained educators ready to help you build a personalized routine and get the most out of your products.Here&#x2019;s how to get started and what to expect:<hr> <h2 dir="ltr" id="-what-is-a-wellness-coaching-session">&#x1F4AC; What is a Wellness Coaching Session?</h2>A Wellness Coaching Session is a&#xA0;complimentary 1-on-1 phone call&#xA0;with a Certified Wellness Coach. Sessions are available to any EQ member who has purchased a product&#x2014;and we&#x2019;re happy to support you&#xA0;before&#xA0;you purchase as well.Your session includes:<ul><li dir="ltr" style="text-decoration:none;">Personalized dosage support and education about your EQ products</li><li dir="ltr" style="text-decoration:none;">Guidance on ways to incorporate new structures in your daily routine</li><li dir="ltr" style="text-decoration:none;">Space to ask questions and reflect on your wellness goals </li></ul>Want a deeper dive? Check out this blog post on&#xA0;<a href="https://shop.myeq.com/blogs/home/eq-educator" style="text-decoration:none;">What to Expect During Your Wellness Coaching Session.</a> <hr> <h2 dir="ltr" id="-who-are-your-certified-wellness-coaches">&#x1F469;&#x200D;&#x1F3EB; Who are your Certified Wellness Coaches?</h2>Equilibria&#x2019;s Certified Wellness Coaches (CWC) are experienced wellness educators with backgrounds in science, naturopathic care, health, and cannabis-related fields. Each expert holds a certification from Catalyst Coaching Institute, with hours of training in motivational change.While they are not medical professionals, they provide evidence-based education about CBD, hemp, and functional ingredients to help you build a personalized wellness routine.Their role is to guide&#x2014;not prescribe, and they are:<ul><li dir="ltr" style="text-decoration:none;">Supportive: Focused on helping you feel balanced and empowered</li><li dir="ltr" style="text-decoration:none;">Evidence-based: Backed by the latest research in plant-based wellness</li><li dir="ltr" style="text-decoration:none;">Non-commissioned: Here to support&#x2014;not sell</li></ul>The Member Education team is also committed to ongoing internal education as the science around plant-based therapies evolves. For more on our education philosophy, visit&#xA0;<a href="https://shop.myeq.com/blogs/home/eq-wellness-coaches-what-makes-us-different" style="text-decoration:none;">EQ Wellness Coaches: What Makes Us Different?</a> Please note: Our coaches do not provide medical advice. All communication is for informational purposes only and should not replace professional medical guidance. We always encourage you to consult your healthcare provider when introducing new supplements into your routine. <hr> <h2 dir="ltr" id="-how-do-i-schedule-a-session">&#x1F4C6; How do I schedule a session?</h2>You can book your complimentary session at any time: &#xA0;&#x1F449;<a href="https://shop.myeq.com/pages/1-on-1-support" style="text-decoration:none;">&#xA0;Schedule Your Wellness Coaching Session</a>Pro Tip:&#xA0;Try your EQ routine for at least a week before booking. That way, you&#x2019;ll have a better sense of what&#x2019;s working and where support is needed.We also offer email-based support! If you&apos;d prefer to communicate that way, send us a note at&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>. <hr> <h2 dir="ltr" id="&#xFE0F;-do-i-need-to-prepare-anything">&#x270F;&#xFE0F; Do I need to prepare anything?</h2> Once you successfully book your Wellness Coaching Session, you&apos;ll receive an email confirmation with the details. Then, your Certified Wellness Coach will give you a call at the number listed on your intake form when it comes time for your appointment!&#xA0; There&#x2019;s no prep required, however, we do suggest trying a routine before connecting on the phone. Taking notes can help your coach fine-tune your plan. Take note of:<ul><li dir="ltr" style="text-decoration:none;">What dose you&#x2019;re taking and when</li><li dir="ltr" style="text-decoration:none;">How you feel before and after</li><li dir="ltr" style="text-decoration:none;">Any subtle shifts in sleep, mood, or discomfort</li></ul> Need help getting reflecting on how you&#x2019;re feeling? Try asking:<ul><li dir="ltr" style="text-decoration:none;">&#x201C;Did I feel more balanced or calm today?&#x201D;</li><li dir="ltr" style="text-decoration:none;">&#x201C;Did I wake up more refreshed?&#x201D;</li><li dir="ltr" style="text-decoration:none;">&#x201C;Did anyone notice a shift in my energy or mood?&#x201D;</li></ul> If you haven&#x2019;t made a purchase yet, you&#x2019;ll chat with a coach about which products best fit your goals. You can also try taking our product finder quiz&#xA0;<a href="https://shop.myeq.com/#quiz-bqHkww" style="text-decoration:none;">here</a>. <hr> <h2 dir="ltr" id="-how-will-i-getahold-of-my-certified-wellness-coach-for-my-consultation">&#x1F4DE; How will I get&#xA0;ahold of my Certified Wellness Coach for my consultation?</h2>Your Certified Wellness Coach will call the number you provided on your intake form at the time of your appointment.Need to change your number? Email&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>&#xA0;in advance of your call.&#x1F6AB;&#xA0;Please note: We&#x2019;re currently unable to make international calls. <hr> <h2 dir="ltr" id="-what-if-i-need-to-reschedule">&#x1F501; What if I need to reschedule?</h2>No problem! Click the&#xA0;&#x201C;reschedule&#x201D; link&#xA0;in your confirmation email to pick a new time.Can&#x2019;t find your confirmation email? First, check your junk or spam folder. Still stuck? Reach out to&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>&#xA0;and we&#x2019;ll help. <hr> <h2 dir="ltr" id="-didnt-receive-your-confirmation-email">&#x1F4A1; Didn&apos;t receive your confirmation email?</h2>You should receive one automatically once your appointment is booked. If not:<ol><li dir="ltr" style="text-decoration:none;">Check spam/junk</li><li dir="ltr" style="text-decoration:none;">Try booking again<a href="https://calendly.com/equilibria-dosage-support/complimentary-product-support-session" style="text-decoration:none;">&#xA0;here</a></li><li dir="ltr" style="text-decoration:none;">If still no luck, email&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a></li></ol> <hr> <h2 dir="ltr" id="-need-to-adjust-your-routine-after-a-call">&#x1F504; Need to adjust your routine after a call?</h2>We&#x2019;d love to help. You can book a follow-up session or email your coach in the email that will be provided directly after your call.&#xA0;Learn more in our follow-up guide: &#xA0;&#x1F449;<a href="https://eq-q7ycwoa8ujm.gorgias.help/en-US/how-do-i-follow-up-with-support-after-a-wellness-coaching-session-709944">How do I follow up after a Wellness Coaching Session?</a>

How do I schedule a Wellness Coaching Session and what can I expect?

A guide to Equilibria 1-on-1 Support for returning members continuing their journey with EQ. After your session with a Certified Wellness Coach, your personalized wellness journey continues—with support just a click away. Here’s how to follow up and

A guide to Equilibria 1-on-1 Support for returning members continuing their journey with EQ After your session with a Certified Wellness Coach, your personalized wellness journey continues&#x2014;with support just a click away.Here&#x2019;s how to follow up and get the most from your routine. <h2 dir="ltr" id="-howdo-i-follow-up-with-my-coach">&#x1F4E7; How&#xA0;do I follow up with my coach?</h2>After your session, your Certified Wellness Coach will send a&#xA0;personalized follow-up emailYour follow up email will&#xA0;include:<ul><li dir="ltr" style="text-decoration:none;">Your suggested routine</li><li dir="ltr" style="text-decoration:none;">Product recommendations (if applicable)</li><li dir="ltr" style="text-decoration:none;">Additional resources or tips </li></ul>Simply reply to that email to share updates, ask questions, or request support. If you can&#x2019;t find the message, check your spam/junk folder or email&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>&#xA0;and we&#x2019;ll reconnect you. <h2 dir="ltr" id="-can-i-book-another-session">&#x1F501; Can I book another session?</h2>Absolutely! Once you are an Equilibria customer, your access never expires. While you can reconnect with your wellness coach with the direct link provided in past follow-up emails, you can also use the link below:&#x1F449;<a href="https://shop.myeq.com/pages/1-on-1-support" style="text-decoration:none;">&#xA0;Book another Wellness Coaching Session</a>Want to adjust your routine via email instead? Reach out to&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>. <h2 dir="ltr" id="&#xFE0F;-what-if-no-appointments-are-available">&#x1F9D8;&#x200D;&#x2640;&#xFE0F; What if no appointments are available?</h2>If you do not find a time that works for your schedule, we can offer support via<a href="mailto:wellness@myeq.com" style="text-decoration:none;">&#xA0;email&#xA0;</a>to meet your availability.If you are experiencing a wait time for your appointment, stay consistent with your current routine. Most members begin noticing benefits within 2&#x2013;3 weeks, with even more progress over 2&#x2013;3 months.In the meantime, try this:<ul><li dir="ltr" style="text-decoration:none;">Keep a journal: Log your doses and how you feel and any subtle effects</li><li dir="ltr" style="text-decoration:none;">Notice patterns: Energy? Focus? Sleep? Discomfort?</li><li dir="ltr" style="text-decoration:none;">Reflect on progress: Are you more centered or calm? Has anyone commented on a shift? </li></ul>These insights will help your coach make more effective recommendations when you do connect. <h2 dir="ltr" id="-need-support-before-your-next-session">&#x1F4A1; Need support before your next session?</h2>You don&#x2019;t have to wait! Email us anytime at&#xA0;<a href="mailto:wellness@myeq.com" style="text-decoration:none;">wellness@myeq.com</a>&#xA0;and we&#x2019;ll help guide you through dosage questions, product education, or routine adjustments. <h2 dir="ltr" id="-looking-to-schedule-your-first-session">&#x1F517; Looking to schedule your first session?</h2>Start here for step-by-step instructions and tips for preparation: &#xA0;&#x1F449;&#xA0;<a href="https://eq-q7ycwoa8ujm.gorgias.help/en-US/how-do-i-schedule-a-wellness-coaching-session-and-what-can-i-expect-709864">How do I schedule a Wellness Coaching Session and what can I expect?</a>

How do I follow up with support after a Wellness Coaching Session?

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How do I schedule a Wellness Coaching Session and what can I expect?

How do I follow up with support after a Wellness Coaching Session?